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PRIVATE SECURITY

Security guard and patrol software that puts alarms, sites and patrols on one map.

Security patrol software for UK guarding companies, keyholding and alarm response teams, and small control rooms covering large areas. When an alarm comes in, the operator sees the site, the camera and the nearest patrol together, and the response leaves a record the client can read.

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SEVERAL SCREENS

The alarm panel, the patrol log and the radio do not know about each other.

A typical control room runs several screens at once: the alarm feed from the ARC, a camera system, a phone with the patrol group chat, and a spreadsheet for the shift log. When a door contact opens at two in the morning, the operator works out who is closest from memory and a radio call.

The questions afterwards are always the same: who went and when did they get there, and what did they find? The client wants the answer in writing, and the operator has to reassemble it from the same four systems, if anyone wrote it down.

Patrols also spend part of every shift out of coverage, in basements, large warehouses or industrial sites at the edge of town, and a tool that needs signal loses whatever they report there.

NIGHT SHIFT

A night shift across three guarded sites, with one alarm call-out.

  1. 22:00
    Shift starts
    Three sites with their zones, access points and patrol routes. Four guards on duty, each sharing their position for the length of the shift. Geofences on the fence lines.
    ZonesRoutesGeofences
  2. 23:15
    A patrol round in the basement
    The guard at site A checks the plant room two floors down, with no signal. The round and a note about a leaking pipe wait on the phone and go out when he is back at ground level.
    OfflineObservations
  3. 00:40
    A door contact opens at site B
    The alarm arrives through a webhook and appears as an alert on the map, next to the site camera and the nearest mobile patrol, three-quarters of a mile away.
    AlertsCamerasLive location
  4. 00:42
    The operator dispatches
    A task goes to the patrol with the location and the camera attached. The guard acknowledges it on the phone, and the route shows the gate to use.
    TasksAcknowledgements
  5. 00:51
    On site, nothing forced
    The guard logs a door left unlocked, with two photos. The alert closes with the finding attached.
    IncidentsPhotos
  6. 06:00
    Handover and the client report
    The next shift reads the night from the timeline. The client gets an export of their site’s incidents, with times and photos.
    TimelineExport
Operator view of the live map with incident INC-0007 open: zones, cameras, a crowd counter and team positions on the map, and the incident details, tasks and activity on the right.
Operator view with an open incident. Demo data.
CONTROL ROOM

What a control room gets from security patrol software

Sites as places, not addresses

Each site with its buildings, floors, rooms, access points and cameras. Import floor plans from PDFs and see a guard’s position by floor where the building supports it.

Alarms on the map

Alarm systems that can send a webhook or call an HTTP endpoint raise alerts in Sinkaos, with severity, owner, acknowledgement and escalation.

The nearest patrol

Live positions of guards and vehicles on duty, with ETA and a warning when someone leaves the planned route.

Patrol routes and geofences

Routes saved as records, and watch rules for entering, leaving or staying too long in an area, at the times you choose.

Cameras next to the incident

Fixed, PTZ and body-worn cameras with their field of view. Sinkaos suggests which cameras cover the spot that just alarmed.

Reports that work offline

Observations, photos and forms are saved on the phone and sent when a link appears, with the time they were made.

Client access

A client can be an observer of their own site’s operation and see its incidents and reports, and nothing from your other customers.

A record for disputes

Every incident keeps its timeline, photos and tasks. Replay any shift, and export it as CSV, GeoJSON or PDF.

BEFORE AND AFTER

The same alarm, handled two ways

STEPPHONE, RADIO AND SPREADSHEETSINKAOS
Alarm arrivesOn the alarm panel onlyAs an alert on the map, next to the site and camera
Who is closestAsked over the radioVisible from shared positions
DispatchSpoken, not recordedA task with location, camera and acknowledgement
Finding on siteWritten up at the end of shiftLogged on the spot with photos, even offline
Client reportAssembled by hand next morningExported from the incident timeline
WHO IT SUITS

Where it fits

Mobile patrolsStatic guardingAlarm responseIndustrial and logistics sitesConstruction sitesRetail parksResidential complexesKeyholding
LIMITS

What it does not do

It does not track people who have not agreed to it

Sinkaos shows the location of enrolled team members, who always see that they are sharing. It is not built for covert tracking, and we will not help anyone use it that way.

It is not an alarm receiving centre

Your alarm panels, your ARC and its monitoring software stay. Sinkaos receives their events through webhooks or the API. Ask us about your specific system before you plan around it.

It does not replace radio, or your licensing

Radio is still the fastest way to call for backup, and lone worker procedures stay yours. SIA licensing, vetting and the standards your clients ask for are outside what software decides. Sinkaos keeps the positions, the photos and the written record.

QUESTIONS

From guarding companies

Can it take alarms from our existing system?
If the system can send a webhook or call an HTTP endpoint, yes. Tell us which one you use and we will check.
Do guards need a separate device?
No. The Android and iPhone apps run on their work phones. Operators use the web app. Guards supplied under contract still need the right SIA front line licence (security guarding, or key holding for keyholding work), whatever app they carry.
Can a client see their own site?
Yes, as an observer with access limited to their site’s operation.
What about employees’ privacy when we share positions?
Position sharing can be limited to the shift or to certain roles, and guards always see when they are sharing. Our guide on UK GDPR and location tracking covers what an employer should settle first, including the DPIA the ICO expects for tracking employees’ location.
Can we run it on our own servers?
Yes. Sinkaos runs hosted in the EU, on your own servers, or on a node with no internet at all. See deployment.
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Run your next night shift on Sinkaos.

Tell us how many sites and guards you cover. We reply within two working days.