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GUIDE

How to write and use a community flood plan

A community flood plan says who does what at each river level or warning, in a form a tired volunteer can follow at night. This guide covers thresholds, gauges, evacuation, sandbags and pumps, vulnerable people, recovery records and the yearly check.

Last checked 2026-10-30

What a community flood plan is for

Writing the plan is PREPARE work in the preparedness cycle. Using it is ADAPT: the river rises past a line you drew in advance, and the prepared alternative goes into effect without a debate. The summer 2007 floods showed the price of doing this badly. The Pitt Review recorded 55,000 properties flooded, around 7,000 people rescued and 13 deaths.

In England you do not start from a blank page. The Environment Agency publishes a community flood plan template with checklists for people who support a community or group. Local councils and the Local Resilience Forum hold the wider multi-agency flood plan; yours sits underneath it, so share it with them and ask what they will expect from you.

Warning thresholds tied to actions

TRIGGERWHAT IT MEANSUSUAL LEAD TIMEWHAT YOUR PLAN DOES
Your own gauge levelA level you set locally, below the first propertyDepends on the riverWardens check culverts and drains. Coordinator opens the log.
Flood AlertFlooding is possibleUsually 2 to 12 hoursCall the warden list. Check pumps and fuel. Phone vulnerable residents.
Flood WarningFlooding is expectedUsually 30 minutes to 2 hoursFit boards. Move cars. Help people leave. Close the low road with the council.
Severe Flood WarningDanger to life; act immediatelyNo fixed timeFollow the emergency services. Wardens withdraw to safety. Call 999 if life is at risk.
Water fallingWarnings are removed or the river dropsNoneStart the recovery list. Do not return people until services say it is safe.

Definitions and lead times: GOV.UK flood alerts and warnings. Floodline is 0345 988 1188, 24 hours a day.

Gauges and your own trigger level

Check whether your stretch has a Flood Warning service at all. If it does not, Environment Agency advice is to build your own trigger: use local knowledge of how fast the river responds, tie the trigger to a rising level approaching bank full, set it lower on a fast river, and fit a depth marker or use a bridge pier as a reference. River levels for many stations are on the GOV.UK Check for flooding service.

A worked example shows the arithmetic. Say past floods reached the first doorstep on Mill Lane at 2.60 m on the bridge marker, the river rose about 15 cm an hour last time, and your team needs three hours to clear the lane. Your action level is then 2.15 m at the latest. Set it at 2.00 m to leave margin for a night call-out, and write the number into the plan. These figures are invented; measure yours, and revise them after every flood.

Evacuation routes and rest places

Mark on a paper map the streets that flood first and the route that stays dry longest. Agree the rest place with the council, and a second one in case the first is cut off. Then walk each route at the action level: a road that looks fine on a map may have a dip that fills early. Any warden who goes out needs a way back, and Environment Agency guidance is firm that volunteers must not put their own lives at risk.

Sandbags, boards and pumps

The Pitt Review found no significant evidence that sandbags protected individual households in 2007. It accepted that they remain a focus for community action, and recommended moving general provision towards better products such as kitemarked flood boards and air brick covers. Your plan should say honestly what sandbags are for, usually protecting a low gap or diverting a shallow flow, and name who fills and delivers them.

Pumps need more thought than people expect. List for each one its owner, location, fuel, hose length, who may run it, and where the water goes. Pumping into a drain that is already full moves the problem to a neighbour. Keep contact details for contractors and agree call-off terms before the season.

Vulnerable people

The Environment Agency’s flood plan pack asks for a list of vulnerable people and locations. Pitt recorded particular problems for vulnerable groups when mains water failed in 2007. Keep the list small and specific: who needs help to move, who relies on powered equipment, who has no phone, which care home has a ground floor at risk, and who checks each one. It is personal data, so agree with your council where it is held, who sees it, and how often it is refreshed.

Recovery and damage records

Recovery starts while the water is still high. Keep a timed log of levels and decisions, photograph high-water marks with a location, and record each flooded property with the date, depth and route the water took. Those records help with insurance and repairs, and they feed the investigation a lead local flood authority may carry out under section 19 of the Flood and Water Management Act 2010.

Then comes the LEARN stage. Ask what the gauge read when the first door flooded, and move your trigger if it was late. Our guide to running a debrief covers the meeting, and a SITREP format keeps the log readable.

Annual check of the flood plan

Paper

  • Ring every number on the contact list.
  • Update wardens, deputies and the vulnerable people list.
  • Re-check trigger levels against the last high water.

On the ground

  • Run each pump, and test boards on the door they are cut for.
  • Walk the evacuation route and clear gullies and culverts.
  • Hold a one-hour tabletop exercise using last year’s levels.
Where Sinkaos helps

In Sinkaos, a flood plan can hold plan A, B and C with decision points tied to gauge values, so a sensor threshold raises an alert and the prepared option is ready to switch to. Official warnings appear as a context source, wardens’ reports work offline, and the debrief is built from the record. A person still decides. See Sinkaos for council emergency teams.

Questions about community flood plans

Who should write a community flood plan?
Usually a parish or town council, flood group or residents’ association, with help from the council’s emergency planning officer and the Environment Agency.
How much warning will we get?
A Flood Warning is usually issued 30 minutes to 2 hours before flooding, so the useful work has to start at Flood Alert or at your own trigger.
Do sandbags work?
They have a place, but the Pitt Review found no significant evidence that they protected individual homes in 2007 and pointed to better products.
Who runs the response in a serious flood?
The emergency services and local authorities. Your plan supports them; see our guide to how emergency services coordinate.
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