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GLOSSARY

End-to-end encryption: who can read your messages, and who cannot

End-to-end encryption (E2EE) means data is encrypted on the sender’s device and can only be decrypted on the recipients’ devices. The service in between stores and forwards it but does not hold the keys, so its operators, and anyone who breaks into its servers, see only ciphertext.

Last checked 2026-10-23

End-to-end, in transit, at rest

Three phrases appear on almost every product page, and they promise different things:

  • Encrypted in transit: protected on the network between your device and the server. The server decrypts it on arrival.
  • Encrypted at rest: stored encrypted on disk. The server holds the key and can read it when it needs to.
  • End-to-end encrypted: only the endpoints hold the keys. The server cannot read the content at any point.

What end-to-end encryption does not hide

E2EE protects content. It does not usually hide metadata: who sent something, to which group, when, and how large it was. It does not protect a phone that is unlocked and left on a car seat. And a feature that needs the server to understand the data, such as an alert when someone enters a danger zone, cannot work on data the server cannot read. Every honest system draws a line somewhere, so ask a vendor to show you where theirs is.

A photo from a search

A searcher photographs a jacket found by a stream and sends it to the team chat. The phone encrypts the photo with keys that only the team members’ devices hold. The server stores and forwards the ciphertext; it knows a file of 2.1 MB went to that chat at 15:42, but not what is in it. If the searcher’s phone is later lost, it is revoked from another device and stops receiving anything new.

Where Sinkaos uses end-to-end encryption

End-to-end encrypted

Messages, photos and files. The server sees that a message was sent, by which device, to which channel, when, and its size.

Encrypted in transit and at rest

Incidents, tasks, map objects and positions. The server reads them so it can sync between devices and sites and raise alerts.

Keys on each device

Every phone and browser has its own key pair; the private key never leaves it. Lost devices can be revoked.

No hidden access

Search inside encrypted messages runs on your device. If an organisation needs compliance access, it appears as a visible member.

Questions about end-to-end encryption

Is everything in Sinkaos end-to-end encrypted?
No. Messages, photos and files are. Operational records and positions are encrypted in transit and at rest so the server can sync them and run alerts. The Security page lists exactly what the server sees.
Do WhatsApp and Signal use end-to-end encryption?
Both encrypt chats end to end by default. The differences for field teams lie elsewhere, which our comparison covers.
Does E2EE make a system compliant with the NIS Regulations or UK GDPR?
It helps, but no single measure does that on its own. Our guide to the UK NIS rules covers the wider picture.
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